Losing someone is hard enough. The admin that follows shouldn't be.

No - and we're upfront about that. What To Do After Loss provides structured administrative guidance: a clear list of what needs to be done, who to contact, and in what order. It's designed to help you navigate the process without missing anything important. For complex estates, legal disputes, or situations where you're unsure of your obligations, we'd always recommend speaking with a solicitor or financial adviser.

You receive a personalised PDF checklist built from your answers to the questionnaire. It covers only the areas relevant to your situation - filtered by the modules you select, any special circumstances you flag, and the State or Territory involved. The checklist is formatted for printing, emailed to your inbox immediately after purchase, and yours to keep and share with family.

Your checklist is generated and emailed to you within minutes of completing the form and payment. If it hasn't arrived within 10 minutes, check your spam folder. If you still can't find it, visit our contact page and we'll resend it promptly.

Yes. Payments are processed securely by Stripe - the same payment infrastructure used by Amazon, Google and Zoom. We never see or store your card details. The transaction is encrypted end-to-end and your financial information is handled entirely by Stripe's infrastructure. Learn about Stripe's security →

Select the State or Territory where the deceased person lived and held their main assets. Estate administration, probate, and government notifications are generally handled according to the jurisdiction of the deceased, not the executor nor next of kin. If assets are spread across multiple States, your checklist will still cover the core national tasks - and we'd suggest consulting a solicitor for any State-specific property matters.